If you wish to return something you must contact us within 48hrs of receiving your purchase.
Please note, it is your obligation to pack returned products satisfactorily so that they arrive back with all seals intact. Any Product that arrives back damaged, is leaking, product has been opened or used, will not be accepted and simply returned back to you.
All goods returned are to be for your expense and there will be no refund of the original cost of postage/freight incurred.
All Products sold by Complete Hair & Beauty Warehouse carry the manufacturers original product warranty. All and any electrical repairs on items should be referred back to the original manufacturer. If an item needs to be returned to manufacturer for warranty repairs the cost in returning the item is for you to cover. Should you have misplaced the manufacturers details please feel free to contact us by email wand we will forward contact details back to you immediately.
No returns can be accepted for goods which have been ordered and manufactured per customer specifications, all other goods returned for credit will be subject to a 15% handling fee with the exception of goods incorrectly supplied by us or goods which are subject to the warranty set out below.